TERMS
FREQUENTLY ASKED QUESTIONS
HOW LONG WILL MY ORDER TAKE TO FULFILL?
- Please allow 3-4 business days for your order to be completed.
- We aim to send out all orders within 14 working days unless PRE-ORDERS.
- We reserve the right to issue a refund if we suspect FRAUDULENT ACTIVITY. Rest assured, we will provide routine progressive reports on the status of your order via email.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
- VISA
- MasterCard
- American Express
- PayPal
PRIVACY POLICY
All your personal information is handled under strict confidence. Accordingly, we will never give any of your personal information to third parties. All information is encrypted for safety.
The following outlines our privacy policy:
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect personal information by lawful and fair means and, where appropriate with the knowledge or consent of the individual concerned.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
- We will make readily available to our customers the information about our policies and practices relating to management of personal information.
TERMS
Below are the terms and conditions for BOOK OF GENESIS are stated. Please be aware that your use of our site and purchase of our products obligates and bounds you to these terms.
PRICING
Prices are shown in (£) Pounds. Prices do not include service, payment, and delivery charges.
PAYMENT
We accept the following credit and debit cards, VISA, MasterCard, and American Express.
ORDER CONFIRMATION
You will receive an order confirmation email shortly after placing your order
DISCLAIMER
The materials on our website are provided "as is". We make no warranties, expressed, or implied. and hereby disclaims and negates all other warranties. Including and without limitation; implied warranties or conditions of merchant ability, fitness for a particular purpose, or non infringement of intellectual property or violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet website, or otherwise relating to such materials on any sites linked to this site.
SHIPPING & RETURNS
All sales are final at the moment of purchase.
Prices do not include shipping, taxes, and duties. All products are delivered with a confirmation number everywhere in the world. We do not ship on weekends, or public holidays. Orders are shipped from Essex, England as soon as possible.
In the case of a product defect, we ask that you provide proof in an email (to info@bkofgenesis.com) that includes a picture of the defect, within 5 days of the date of delivery. Thus, we will determine if the customer is eligible for exchange or refund. This will be done by responding to the email within two business days. The condition of the item must be unworn with all of its original packaging and tags.
Any and all custom charges are not included within the shipping costs outlined. The buyer will be responsible for any additional customs related charges. We are also not able to lower the value of package declarations.
We are not responsible for any lost or shipments packages. Any claims of this nature must be made by the customer to the appropriate carrier.
Should we have made any errors to your order (such as a damaged product or an incorrect size was shipped), please make sure to contact us at info@bkofgenesis.com. We will endeavor to resolve the issue as quickly as possible.
An order cannot be canceled. If for any reason we are forced to refund, we will keep the processing fees by at least 60%.
Customers bear the risks that the product may endure damage once dispatched by BOOK OF GENESIS. Once the product is dispatched by our trusted carrier, we absolve ourselves of all responsibility towards loss or damage of your order. Responsibility is passed onto the customer with immediate effect.
If any provision of these general terms and conditions of sale is determined to be invalid, illegal, or unenforceable, all other provisions of these general terms and conditions of sale remain fully applicable to anyone using this site, or purchasing BOOK OF GENESIS products. These terms and conditions will be referred to and enforced to the full extent of the law.